Make product access match what the customer bought

Seats, features, usage allowances, and licenses often get provisioned by hand after the contract is signed. Product, support, and finance then disagree about what the customer is allowed to use.

What we cover

Seats Feature entitlements Usage allowances Licensing Provisioning Amendments

Define the entitlement model

Product and finance need one map of what a purchase grants, and how that grant changes over the life of the contract.

What a purchase grants: seats, features, usage, and license rights
How amendments, renewals, and cancellations change access
A target design product and finance can share

Provision from the order

We connect entitlements to quoting, billing, and the product so access follows the commercial record.

An entitlement service connected to quoting, billing, and the product
License issuance and revocation that follow the contract
Self-serve and enterprise paths on the same model

Keep access current

Expansions, ramps, and expirations should update what the customer can use, and what support and finance can see.

Sync when deals ramp, expand, or expire
Support and finance views of what the customer owns
Runbooks so engineering can change packaging while access stays correct

Connect entitlements to the contract

Tell us how access is granted today and where it falls out of step with the order. We will propose a roadmap and an extension of your team to put entitlements and licensing in place.

Get in touch